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Advice Shop

The Advice Shop is part of the Anti-Poverty Service, a free, impartial and confidential service to help the people of West Lothian. We aim to provide financial support, help to tackle poverty and promote inclusion and equality through a range of services.

Click on any of the topics below for more information about how the Advice Shop can help.

Request a call back to discuss any of the above topics.

Our phone lines are open:

  • Monday to Thursday: 8:30am to 5:00pm
  • Friday: 8:30am to 4:00pm

Our telephone number is 01506 283 000.

Drop-in advice sessions are currently running on the following days at Bathgate Partnership Centre: 

Monday1pm to 4:30pm
Tuesday8:30am - 12pm
Thursday8:30am - 12pm

Our services are also available at the following locations across West Lothian:

TownAddressDays/TimesService type
BlackburnBlackburn Partnership Centre, Ashgrove, Blackburn, EH47 7LL

Wednesday - 10:30am to 12:30pm

(please note, this session will be 11am-12:30pm on 8th January 2025)

No appointment needed
BroxburnStrathbrock Partnership Centre, 189A W Main St, Broxburn EH52 5LHMonday - 1pm to 4pmNo appointment needed
FauldhouseFauldhouse and Breich Valley Community Development Trust, The Hub, 10 Main St, Fauldhouse, EH47 9HX

Tuesday - 10am to 12pm

(please note, this session runs fortnightly)
3rd & 17th December 2024
14th & 28th January 2025

No appointment needed
Livingston NorthMosswood Community Centre, Ferguson Way, Livingston EH54 8JFTuesday - 9:30am - 1:30pmNo appointment needed
Livingston SouthCrofthead Farm Community Centre, Templar Rise, Dedridge, Livingston, EH54 6DG

Wednesday 9:30am - 12pm

(please note, this session will be 11am-1pm on 8th January 2025)

No appointment needed
PolbethPolbeth Community Hub, Polbeth Village Hall, Polbeth EH55 8SDThursday - 10am to 12pmBook appointment (opens new window)

Please be aware that there are no sessions running between Monday 23rd December 2024 to Friday 3rd January 2025

Please note that disability forms (PIP, Adult Disability, Child Disability etc) cannot be completed without an appointment. For assistance to complete these forms, please book an appointment online.

Use our online tool to book appointments for help with completing disability benefit forms and more.
This online form can be used to send an enquiry to the Advice Shop for an advisor to get back in touch.
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