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Council Tax and Benefits

The Advice Shop is a free, impartial and confidential service to help the people of West Lothian with a focus to alleviate poverty and to promote inclusion and equality through advice, assistance and advocacy.
If you are struggling, help may be available
Find out if you are eligible for any benefits available to West Lothian citizens, as well as information on benefit fraud.
Council Tax is an important source of funding for your council. It helps us to support improvement in the quality of life for everyone living, working and learning in West Lothian.
We aim to take a joined up approach to help customers who owe us more than one debt and are struggling with payments. Customers may owe housing rent and Council Tax, or Council Tax and Housing Benefit overpayment.
Financial Assessments for Non-Residential Social Care Services
The Scottish Government has announced a Winter Support Fund to support customers with the additional costs experienced over the winter period.