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Grey Bins

Your grey bin can be used for materials which cannot be recycled and will be collected every 2 weeks.

Grey Bin - Polystyrene and Bubble Wrap

Information is detailed below on what goes in your grey bin.

On your day of collection, please place your bin on the kerbside with the lid closed by 7am Monday to Saturday. Please remove any locks, straps or weights before presnting your bin.

Unfortunately, we cannot take anything that is not in the bin. It is vital that all items are in the bin with the lid shut.



What can I put in my grey bin?

Please Note: The use of  face coverings and gloves may remain part of our daily life for a little while. Any disposable protective equipment (face coverings, gloves etc) used outside a medical setting should please be discarded in the grey bin and not placed in the recycling. These items are not recyclable and it is impossible to tell whether they are infected or not once they appear at recycling facilities - causing unnecessary alarm. Check out our Recycling Activities  page to see how to make your own reusable face coverings from recycled materials at home.


Top Tips for grey bins:
  • Please ensure lids are fully closed.
  • Unfortunately, bags left at the side of your bin will not be uplifted, excess waste can be taken to one of our five Community Recycling Centres.
  • Please try not to compact the material in your bin, this can result in your bin being half emptied on collection day.  If your bin is not fully emptied due to the material being compacted, or frozen together in winter months, it is your responsibility to loosen the material ready for your next scheduled collection. No additional collection will be provided for half emptied bins.
  • To ensure your bin is fully emptied please try to squeeze all the air out of your black bin bag before you put it in the grey bin.  Sometimes if the bag has lots of air in it, it can cause a vacuum in the bin meaning that the bin isn't emptied properly on collection day.  Unfortunately no additional collection will be provided for half emptied bins.
  • If you feel you require an extra capacity 'red top' bin, please visit the  Request Extra Capacity page.
  • Households do not automatically receive extra capacity 'red top' bins due to the addition of a baby unless they are eligible by meeting all criteria. Unfortunately, residents have been misinformed by a third party regarding this. We apologise for the inconvenience this has caused.
  • Due to health and safety of our staff, please ensure that your bin is not too heavy as this can result in the bin lip snapping when lifted onto the lorry.  If your bin is deemed to be too heavy by our crew it will not be emptied and it is your responsibility to ensure items are removed so that the bin can be emptied on the next collection day.  No additional collections will be provided for bins which are considered to be too heavy. 

Frequently Asked Questions