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How to apply

Details of how to apply for Housing Benefit

The quickest and easiest way to apply is by using our housing benefit and council tax reduction online form (opens new window).

You can collect a form from your local council office, appointments are available by contacting 01506 280150 to speak with one of our officers. Alternatively you can contact us by e-mail or by telephone on 01506 280000 and we will send a form to you.

Providing Evidence

We may ask you to provide evidence to support your Housing Benefit application. The quickest and easiest way to provide evidence is to upload this online using our evidence upload form.

Alternatively evidence can be submitted at your local Customer Information Service centre (CIS), details of your local CIS office including opening times can be found here, or by post at the address below:

The Benefits Team
Revenues Unit
Civic Centre
Howden South Road
West Lothian
EH54 6FF

Please note

  • if you're married, in a civil partnership or living with a partner, you can only make one claim for both of you
  • if you live with other people who you share the cost of your rent with, you can still claim benefit but this will only be calculated on your share of the rent

If you are claiming Pension Credit then the Pension Service will help you to make your claim.