Garden Waste Permits Frequently Asked Questions
Contamination FAQs
What will happen to bins that contain garden waste presented without a permit?
Brown bins which contain garden waste, but which do not display a garden waste permit will not be emptied. These bins will be tagged by collection crews and the householder who has presented the bin will be required to remove the garden waste and re-present food waste only on the next scheduled collection day, to enable the bin to be emptied. Alternatively, the householder can buy a Garden Waste Permit which, once displayed on the bin, will enable it to be emptied.
How will I stop residents who have not paid for the service placing garden waste in my bin?
Householders are responsible for the waste and recycling that is contained in their bins and will be required to make arrangements to remove any contamination identified. Please store your bin securely between collections. If you know that someone is disposing of their garden waste in your bin, you are encouraged to discuss the issue directly with them.
What happens if I present my brown bin containing the wrong material?
No materials, other than those specified by the Council, will be accepted in brown-lidded wheeled recycling bins. Full details of accepted items are available on the council webpages at Brown Bins
The Council reserves the right not to empty wheeled bins that are: suspected of containing incorrect materials; of excessive weight; in a dangerous condition; or which may be detrimental to the health and safety of its staff. It shall be solely for the Council to determine if any bin meets any of the above criteria.
Where wheeled recycling bins are contaminated, the Council will attach a bin hanger to the wheeled bin which will identify that the wheeled bin has not been collected due to contamination/incorrect presentation.
Householders shall be responsible for the waste and recycling that is contained within the bins and will be required to make arrangements to remove any contamination identified. If all contamination is removed, the wheeled bin will be emptied on the next scheduled collection day.
In the event of repeated contamination of wheeled recycling bins, the Council reserves the right to withdraw the recycling service by giving immediate written notice and arranging removal of the brown bin(s). No refunds will be available for any collections missed while the service has been withdrawn.
