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What Our Volunteers Do

Medical Assessment Buddy

Support customers at Disability Benefit Medical Assessments and, if necessary, travel by train with the customer to the venue.  The Buddy will also meet the customer to help them prepare for the assessment. 

Disability Benefit Volunteer

Assist customers to complete application forms for Disability Benefits.

Communication Volunteer

Assist with communication between Adviser and customer at our regular Polish sessions.

IT Buddy

Support customers to access on-line services and to make use of devices such as tablets and laptops. 

Outreach Volunteer 

Raise awareness of the Advice Shop and help members of the public to access its service.

Volunteer Driver

Volunteers collect clothing parcels from the School Bank and deliver to families within West Lothian.

Community Connection volunteer

Volunteers ensure customers have access to good quality, appropriate information and support, and signpost/refer customers to a range of partner services, such as benefits advice, third sector organisations.

Macmillan @ West Lothian Volunteers

Providing information and support to people affected by cancer in West Lothian