What Our Volunteers Do
Medical Assessment Buddy
Support customers at Disability Benefit Medical Assessments and, if necessary, travel by train with the customer to the venue. The Buddy will also meet the customer to help them prepare for the assessment.
Disability Benefit Volunteer
Assist customers to complete application forms for Disability Benefits.
Assist with communication between Adviser and customer at our regular Polish sessions.
Support customers to access on-line services and to make use of devices such as tablets and laptops.
Raise awareness of the Advice Shop and help members of the public to access its service.
Volunteers collect clothing parcels from the School Bank and deliver to families within West Lothian.
Community Connection volunteer
Volunteers ensure customers have access to good quality, appropriate information and support, and signpost/refer customers to a range of partner services, such as benefits advice, third sector organisations.
Providing information and support to people affected by cancer in West Lothian