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Global Microsoft Outage - 13 November 2026

Due to a global Microsoft outage all online forms are not available at the moment. We will provide an update as soon as the issue is resolved. If you have an urgent request, please call the customer service centre on 01506 280000. Please be aware that phone lines may be busier than usual.

Single Person Discount

If you are over 18 and the only person living in the property you can apply for 25% discount. You can tell us if you have always lived alone or if your household details have changed.

How to apply or make changes

Complete our online form to apply for single person discount or to remove your single person discount. 

Start online form for Single Persons Discount (opens new window)