Find out more information about the Community Recycling Centre Booking System for Vans and Trailers.
Do I need to book before I visit?
To visit any of West Lothian's Community Recycling Centres (CRCs) you need to book an appointment in advance if you are travelling in:
A van (liveried, unliveried or hired)
A pickup
A flatbed
A car towing a trailer
Vehicles weighing more than 3.5 tonnes are not permitted. A car and trailer must weigh no more than 3.5 tonnes combined. All seats must be fitted and have a maximum of 8 passenger seats. These vehicles can be driven with a category B driving licence.
This system is for household waste only, commercial access for recycling is not permitted. Please note, we do not accept general waste from businesses, traders or charities at any time.
All five CRCs have time slots available specifically for vans, pickup, flatbeds or cars towing a trailer to visit which must be booked in advance.
Please be aware that if you wish to bring a van/trailer to a recycling centre you can do so up to 10 visits per year from 01 January to 31st December.
Please read all the information below before booking an appointment.
Before You Book
To make a booking, you must:
Be a resident of West Lothian
Bring household waste only - no trade waste
If you turn up in a van, pickup, or flatbed or in a car towing a trailer without a booking you won't be able to enter the CRC.
How Do I Book?
To book an appointment you will need to:
Agree to the booking terms & conditions
Enter your postcode, then select your address in West Lothian
Provide your email address
Enter the registration of the vehicle you want to visit in*
State the type of vehicle to intend to bring
Select the Community Recycling Centre (CRC) you want to visit
State which type of waste you intend to bring
Choose an available date and time slot
A booking confirmation will then be emailed to you. Please make sure that you have photo ID and proof of address ready to display when you enter the CRC.
Please note: There are limited spaces available for vans each day. Vans are not permitted on a Sunday. If you cannot select a van slot when booking you will need to select another day or recycling centre. Any change made to your vehicle type after receiving confirmation may result in entry being refused.
*If you're hiring a van, you may not know the registration number when you book. Please amend your booking with the registration of the hire vehicle prior to visiting the CRC using the amend link in your confirmation email. Bring your hire documents with you to the Recycling Centre when you visit.
Before You Travel
Slots are 40 minutes long. You must arrive promptly at the CRC you have selected, in the vehicle you have booked, on your chosen date.
Sort your waste before leaving home so that you can unload it as quickly as possible into the correct containers.
Remember staff will not be able to help you unload- only bring what you can carry.
Bring your booking confirmation number with you, in electronic form if possible.
Make sure you bring photo ID and proof of your home address in West Lothian with you.
When You Arrive
You may have to wait before you can enter the site, as we may need to temporarily close at short notice to exchange skips. If there is a queue then the driver should join and will be allowed access.
Please bring the following with you when you visit the recycling centre:
Photo ID (for example a driving license or passport)
Proof of your home address in West Lothian (for example a council tax bill, bank statement or utility bill from last 6 months)
A copy of the hire agreement if your van is hired
Follow the Site Rules when you arrive. Respect staff on site and follow their instructions - they are there to help.
Postcode, then select their address within West Lothian
State which type of waste they intend to bring
Customers must agree to the Site Rules. A booking confirmation is emailed to the customer.
If you're hiring a van, you may not know the registration number when you book. Please amend your booking with the registration of the hire vehicle prior to visiting the CRC using the amend link in your confirmation email. Bring your hire documents with you to the Recycling Centre when you visit..
Every time you visit a CRC with a van or trailer you should bring the following with you:
Photo ID (for example driving licence or passport)
Proof of residence (council tax bill, bank statement or utility bill from last 6 months)
Hired vehicles must also bring a copy of the hire contract
This is to make sure that only West Lothian residents transporting their own waste are using the CRCs.
You will may not be allowed access to site and will have to make another booking.
Every time you visit a CRC with a van or trailer you need to:
have a valid booking reference number
bring photographic proof of identification
bring proof of your home address in West Lothian
bring your vehicle hire documents, if the vehicle is hired
This is to make sure that only West Lothian residents transporting their own waste are using the CRCs.
The use of a booking system will allow users of these vehicle types to guarantee access within a given time slot during weekdays. It also enables the service to plan the number of van/trailer bookings within a period to fit the site usage patterns for car access. This reduces the risk of the site containers becoming full or queues becoming too long, causing the site to temporarily close.
Yes, all vehicles are required to use the booking system to gain access, as would any vehicle towing a trailer*.
*Please Note: vans towing trailers are not permitted on site.
Householders using a van/trailer must bring their booking confirmation with them (in electronic form if possible) along with the following documents for the CRC staff to check to ensure that they are only bringing in their own household waste:
Photo ID (for example driving license or passport) and
Proof of residence (council tax bill, bank statement or utility bill from last 6 months)
Hired vehicles must also bring a copy of the hire contract for staff to check each time they visit.
If you no longer need your appointment please do cancel it to allow someone else to use the slot. You can cancel the booking by following the link in your confirmation email.
Frequent users are monitored for fair use and waste crime.
You can book up to 2 weeks in advance, with a further week released on a rolling weekly basis..
Appointments are 40 minutes long. You can arrive once, at any point within the time slot you have booked. Please do not arrive early for your slot, as you will not be permitted entry.
You will not be allowed access to deposit your waste at the site and you will have to make another booking. You may have to wait before you can enter the site, as we may need to temporarily close at short notice to exchange skips. If there is a queue then the driver should join and will be allowed access.
