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Global Microsoft Outage - 13 November 2026

Due to a global Microsoft outage all online forms are not available at the moment. We will provide an update as soon as the issue is resolved. If you have an urgent request, please call the customer service centre on 01506 280000. Please be aware that phone lines may be busier than usual.

Appeal Against Being Held Liable

Information on how to appeal against being held liable for council tax.

You can appeal against the decision that you are liable for paying Council Tax. 

You must continue to pay your Council Tax until a decision has been made on your appeal.

Your appeal must be in writing, clearly stating that you are appealing against being held liable for Council Tax and setting out the reasons for your appeal. Send your written appeal to:

Email: counciltax@westlothian.gov.uk

By letter to:

Revenues Manager
Revenues Unit
Civic Centre
Howden South Road
Livingston
West Lothian
EH54 6FF