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Global Microsoft Outage - 13 November 2026

Due to a global Microsoft outage all online forms are not available at the moment. We will provide an update as soon as the issue is resolved. If you have an urgent request, please call the customer service centre on 01506 280000. Please be aware that phone lines may be busier than usual.

Appeals

Information on how to appeal against a decision not to award a Council Tax discount, Disabled Persons Reduction or exemption.

You can appeal against the decision not to award you a Council Tax discount, Disabled Persons Reduction or exemption. You must continue to pay your Council Tax until a decision has been made on your appeal.

Your appeal must be in writing, clearly stating that you are appealing against the refusal to award a Council Tax discount, Disabled Persons Reduction or exemption and setting out the reasons for your appeal.

 

Send your written appeal to:

Email: counciltax@westlothian.gov.uk

 

By letter to:

Revenues Manager

Revenues Unit

Civic Centre

Howden South Road

Livingston

West Lothian

EH54 6FF