Local Government Election 2022 Results

The count for the election will take place at West Lothian College on Friday 6 May 2022. The results will be made available using the link above.

Trading Standards Alerts

Rip-Off Tip-Off

Rip-Off Tip-Off logo

The Competition and Markets Authority (CMA) are running a Rip-Off Tip-Off campaign to raise awareness of deceitful online sales tactics. 

Most online businesses deal with their customers in a fair and transparent way but some use sneaky online sales tactics that push us into parting with our hard-earned cash. According to research by the CMA, more than 70% of consumers have been exposed to rip-offs resulting from misleading practices online. 

These tactics can be hard to spot and the CMA's Rip-Off Tip-Off campaign aims to raise awareness of these rip-offs and the tips that can help us avoid falling for them. 

Rip-Off 1: Hidden Charges

Unexpected fees, charges or taxes that are added on when you reach the checkout.

►Tip-Off: treat the original or headline price with caution - if it is low, it might be designed to lure you in. 

Rip-Off 2: Pressure Selling

Pressure selling such as telling you how many people are looking at an item or that it is the last one left in stock.

►Tip-Off: always check at least two websites before buying; it pays to shop around. 

Rip-Off 3: Subscription Traps

Often with a tempting introductory offer, before you know it, you're paying for a subscription that may be hard to cancel.

►Tip-Off: set a reminder to review your subscription before the next billing date or the end of any trial period.

Rip-Off 4: Fake Reviews

Online reviews might look like they are the writer's genuine opinion or experience of a product or service but positive reviews can be bought. 

►Tip-Off: look out for patterns or repeated phrases in reviews - it may indicate they were written by the same person. 

To find out more, stay up to date and learn how to shop confidently, check out the Rip-Off Tip-Off Campaign.

 

If you wish to report any trading standards issues anonymously, please use the online reporting form.

Advice Direct Scotland can offer advice on a range of consumer issues.

 

Misleading Energy Marketing

Following COP26, Trading Standards Scotland, in partnership with Home Energy Scotland, raised awareness of how consumers can protect themselves from misleading energy efficiency and environmental claims and the rogue traders who may take the opportunity to scam consumers. 

Energy scam advice videos produced by TSS and Home Energy Scotland are available on YouTube.

Trusted information on energy efficiency measures:

Home Energy Scotland - 0808 808 2282 - free and impartial advice on energy efficiency measures and the various types of funding available to Scottish homeowners

Advice Direct Scotland - Consumer Advice or Energy Advice - 0808 164 6000 - for consumer advice and to report energy scams 

Citizens Advice Scotland

Simple Energy Advice

Renewable Energy Consumer Code

OFGEM

 

If you wish to report any trading standards issues anonymously, please use the online reporting form.

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