Trading Standards Alerts
Misleading Energy Marketing
Consumers can protect themselves from misleading energy efficiency and environmental claims and the rogue traders who may take the opportunity to scam consumers.
Energy scam advice videos produced by Trading Standards Scotland and Home Energy Scotland are available on YouTube (opens new window).
Trusted information on energy efficiency measures:
Home Energy Scotland (opens new window) - 0808 808 2282 - free and impartial advice on energy efficiency measures and the various types of funding available to Scottish homeowners
Advice Direct Scotland - Consumer Advice (opens new window) or Energy Advice (opens new window) - 0808 164 6000 - for consumer advice and to report energy scams
Citizens Advice Scotland (opens new window)
Simple Energy Advice (opens new window)
Renewable Energy Consumer Code (opens new window)
If you wish to report any trading standards issues anonymously, please use the online reporting form.
