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COVID-19 Update

Information on how services have been affected by COVID-19 and the support available

The Scottish Government announced on the 17th November 2020 that West Lothian would be moved to Level 4 on the COVID Tier System from Friday 20th November for three weeks. Level 4 includes measures close to those imposed in March.

Non-essential shops and offices are required to close, this will include letting agents. Property viewings should be carried out virtually, you will still be able to sign up tenants to new properties. You and any tenants in the property must observe social distancing and adhere to the Scottish Government guidance.

While West Lothian is in Level 4 landlords/letting agents should only carry out essential repairs,  this includes Gas Safety and Electrical checks. A list of what Is deemed as an essential repair is contained within the Scottish Government's guidance. You can read the guidance at Scottish Government - COVID-19 local protection level 4 (opens new window)

Tenants should still be able to report non-essential repairs, landlord should keep a record of any such requests and once able to do so these repairs should be carried out. It is important that there is great communication between landlord and tenants during this period.

The Scottish Government has released a FAQs for private landlords and tenants given the situation with Covid-19. As you are aware, this is a rapidly evolving situation and the guidance will be updated as things change. Please see Scottish Government - COVID-19 guidance for private landlords and letting agents (opens new window)