Toggle menu

Cyber Attack update

Investigation work has been ongoing into the impact of the council's education network as a result of the criminal attack.
  1. Home
  2. Council Information
  3. About your council
  4. Council Performance
  5. Audit, Inspections, and Awards
  6. Customer Service Excellence

Customer Service Excellence

Customer Service Excellence (CSE) was developed to offer services a practical tool for driving customer-focused change within the organisation and is used as Best Practice within the organisation. In 2022, West Lothian Council retained the Corporate CSE accreditation.