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• Managing Unacceptable Customer Behaviour - Employee Guidance (Adobe pdf documents)

  https://westlothian.gov.uk/media/4120/Managing-Unacceptable-Customer-Behaviour-Employee-Guidance/pdf/Managing_Unacceptable_Customer_Behaviour_-_Employee_Guidance1.pdf?m=637430436198300000

  Managing Unacceptable Customer Behaviour Guidance Unacceptable actions

• EIB Issue 18 Violence Agression-Personal Safety (June 2018) (Adobe pdf documents)

  https://westlothian.gov.uk/media/21466/EIB-Issue-18-Violence-Agression-Personal-Safety-June-2018/pdf/EIB_Issue_18_-_Violence__Agression-Personal_Safety_June_2018_20th_March_2019_Alana_Sneddon_.pdf?m=637076164558700000

  Violence Agression-Personal Safety ( June 2018) Guidance Unacceptable actions

• Procedure for Hearing Employee Grievances (Non-Teaching) (Adobe pdf documents)

  https://westlothian.gov.uk/media/28447/Procedure-for-Hearing-Employee-Grievances-Non-Teaching/pdf/2020_01_13_Grievance_Procedure_non-teaching.pdf?m=637939268333300000

  PROCEDURE FOR HEARING EMPLOYEE GRIEVANCES (NON-TEACHING) Procedure for Hearing Employee Grievances (Non-Teaching) Procedure for Hearing Employee Grievances (Non...

• Procedure for Hearing Teachers Grievances (Adobe pdf documents)

  https://westlothian.gov.uk/media/28448/Procedure-for-Hearing-Teachers-Grievances/pdf/2020_01_13_Grievance_Procedure_Teachers.pdf?m=637939268738170000

  PROCEDURE FOR HEARING TEACHERS GRIEVANCES Procedure for Hearing Teachers Grievances Procedure for Hearing Teachers Grievances Policy Grievance

• Unacceptable Actions Guide (Adobe pdf documents)

  https://westlothian.gov.uk/media/28453/Unacceptable-Actions-Guide/pdf/Unacceptable_Actions_Guide.pdf?m=637140763418100000

  UNACCEPTABLE ACTIONS GUIDE Unacceptable Actions Guide Unacceptable Actions Guide Guidance Unacceptable actions

• Grievance Form - Stage 1 (Microsoft Word)

  https://westlothian.gov.uk/media/15386/Grievance-Form-Stage-1/doc/GrievanceForm-Stage1.docx?m=637140158383130000

  Grievance Form - Stage 1 Form Grievance

• Grievance Form - Stage 2 (Microsoft Word)

  https://westlothian.gov.uk/media/15387/Grievance-Form-Stage-2/doc/GrievanceForm-Stage2.docx?m=637140158503370000

  Grievance Form - Stage 2 Form Grievance