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• Agency Workers Guidelines for Services (Adobe pdf documents)

  https://westlothian.gov.uk/media/1549/Agency-Workers-Guidelines-for-Services/pdf/Agency_Worker_Guidance_for_Services.pdf?m=637140757136170000

  GUIDELINES FOR SERVICE USING AGENCY WORKERS Agency Workers Guidelines for Services When recruiting agency workers the council is required to comply with the Age...

• Agency Worker Record Form (Microsoft Word)

  https://westlothian.gov.uk/media/2967/Agency-Worker-Record-Form/doc/AWRecordForm.docx?m=637140137591170000

  Agency Worker Record Form Form Agency Workers

• Managing Unacceptable Customer Behaviour - Employee Guidance (Adobe pdf documents)

  https://westlothian.gov.uk/media/4120/Managing-Unacceptable-Customer-Behaviour-Employee-Guidance/pdf/Managing_Unacceptable_Customer_Behaviour_-_Employee_Guidance1.pdf?m=637430436198300000

  Managing Unacceptable Customer Behaviour Guidance Unacceptable actions

• EIB Issue 18 Violence Agression-Personal Safety (June 2018) (Adobe pdf documents)

  https://westlothian.gov.uk/media/21466/EIB-Issue-18-Violence-Agression-Personal-Safety-June-2018/pdf/EIB_Issue_18_-_Violence__Agression-Personal_Safety_June_2018_20th_March_2019_Alana_Sneddon_.pdf?m=637076164558700000

  Violence Agression-Personal Safety ( June 2018) Guidance Unacceptable actions

• Unacceptable Actions Guide (Adobe pdf documents)

  https://westlothian.gov.uk/media/28453/Unacceptable-Actions-Guide/pdf/Unacceptable_Actions_Guide.pdf?m=638319470218970000

  West Lothian CouncilUnacceptable Actions GuideDealing with problem behaviour v West Lothian Council Unacceptable Actions Guide Dealing with problem behaviour Da...