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Reporting missing or incorrect postcode/address and/or incorrect collection day(s)

Report any issues you have with your address if it is missing or incorrect and if there is any issues with the bin collection information using our online form.

Privacy Notice - Operational Services - General Customer enquiries (email, letter and phone) [73KB]

Please note: This form should NOT be used to report missed collections. Use our Bin collection updates page to check for known missed collections, or to report a missed collection use the Report a Missed Bin Collection online form.