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  6. Reporting issues with bin collection details

Reporting issues with bin collection calendar dates and/or missed bin collections online

Report the following issues by using our online form:

  1. Your address is missing or incorrect.
  2. Your collection days are incorrect.
  3. Your property has not been added to a collection round or your bins have not been added to our records.
     

Recycling and Waste Services Privacy Policy Notice [119KB]

Please note: This form should NOT be used to report missed collections. Use our Bin collection updates page to check for known missed collections, or to report a missed collection use the Report a Missed Bin Collection online form.