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  • Customer Strategy 2023 to 2028 (Plain Text Version) - Outcomes

     https://westlothian.gov.uk/article/81013/Outcomes

    The purpose of the Customer Strategy is to create a culture of outstanding customer service in the council, with a drive to improve the quality of customer expe...

  • Community Empowerment

     https://westlothian.gov.uk/article/44743/Community-Empowerment

    The Community Empowerment Bill received Royal Assent and became an Act on 24 July 2015. There are different parts to the Act, which will all come in to force at...

  • Local Bus FAQ's

     https://westlothian.gov.uk/local-bus

    This page aims to help answer some of the frequently asked questions around Local Bus Services What role does the council have in regulating the West Lothian bu...

  • Applying for a Blue Badge

     https://westlothian.gov.uk/article/32484/Applying-for-a-Blue-Badge

    Find out if you are eligible for a blue badge before you apply.

  • Caravan Site Licensing

     https://westlothian.gov.uk/article/44591/Caravan-Site-Licensing

    A description of the requirements for caravan sites to be licensed, including the more detailed requirements for sites licensed to permit people live all year r...

  • Opening a bank account without photo ID

     https://westlothian.gov.uk/article/74875/Opening-a-bank-account-without-photo-ID

    It is a common myth that you need photo ID to open a bank account, but did you know anyone can open a basic bank account? What is a basic bank account? Basic ba...

  • Court Reports

     https://westlothianhscp.org.uk/article/42085/Court-Reports

    Court reports are an important means of helping the courts in making decisions about sentencing. We explain what they are for, why they may be legally required,...

  • Restriction of Liberty Orders

     https://westlothianhscp.org.uk/article/42091/Restriction-of-Liberty-Orders

    A Restriction of Liberty Order is a court order that requires a person to remain within their home at times specified by the court. Their compliance with the or...

  • Working with people - confidentiality, communication, consultation and comments

     https://westlothianhscp.org.uk/article/42096/Working-with-People-confidentiality-communication-consultation-and-comments

    How the Justice Service works with the issues of confidentiality, communication, consultation and comments.

  • Commercial Tenants Rent Assistance Scheme

    https://westlothian.gov.uk/article/60471/Commercial-Tenants-Rent-Assistance-Scheme

    The Property Management and Development services is very much open for business. Due to the COVID-19 virus outbreak, our staff are currently working offsite and...