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What to Expect

Capital Improvement image 1

The council will:

  • Complete two surveys of your property; these will help to determine what work is required;
  • Provide a full explanation of the planned works once the completed survey reports are received;
  • Complete a final inspection and customer satisfaction survey once works are completed.

We need you to:

  • Assist us at all stages;
  • Contact us to arrange suitable appointment date(s);
  • Allow access to your home on the agreed date(s) to complete the work;
  • Provide feedback on the completed work;
  • Ensure that you have adequate home contents insurance. Further information can be found at the bottom of this page.


Return to the Housing Capital Improvements page