Bathgate CIS - The Jim Walker Partnership Centre (Formerly know as Bathgate Partnership Centre)

Bathgate CIS will be fully open from Monday 19 July 2021 on an appointment basis.  

To manage access, and to control the numbers of people visiting our buildings, an appointment system will be in operation. Customers should phone 01506 280150 to speak with one of our officers and book an appointment.  The phone line operates between the hours of 9am - 4.30pm Monday to Thursday and 9am - 3.30pm on a Friday. 

There is no longer a drop-in service and customers are requested to attend the appointment alone where possible. 

Attending your appointment

To help us keep everyone safe, please follow these simple steps:

• Arrive at your appointment time. We do not have a customer waiting area in operation at this time.
• Use hand sanitiser provided before and after your visit.
• Wear a face covering when entering the building unless you are exempt. Your face covering should remain in place throughout your appointment.
• Follow the social distancing guidance and floor markings throughout the building.
• Remain seated throughout your enquiry so that you remain behind the safety screen.
• If you are displaying coronavirus symptoms, then please call ahead to cancel your appointment.
• Our staff are here to help you, please respect them at all times.

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible.

Payment Offices

Payment Offices at Arrochar House (Livingston) and The Jim Walker Partnership Centre (Formerly know as Bathgate Partnership Centre) are open for business as usual with no appointment required.

Parking

Car parking is available adjacent to the Partnership Centre - there are limited spaces available (includes accessible spaces).  Alternative options include the numerous public car parks within the town: the closest one being off Gardners Lane (the street next to the building which takes you down to Aldi)