Property Matters
Contact Details
Property Matters
2 Calderhall Avenue
East Calder
Tel: 01506 490 881
Mobile: 07759 115 920
Website: Property Matters (opens new window)
Review and Feedback
| Number of ratings: | 245 | Average satisfaction score (out of 10): | 9.8 |
The following table shows average customer satisfaction scores out of 10:
| Customer Satisfaction | Average out of 10 (10 being best) |
|---|---|
| Value for Money | 9.7 |
| Quality of Work | 9.8 |
| Service | 9.9 |
| Tidiness | 9.8 |
| Did the Trader... | Yes | No | N/A |
|---|---|---|---|
| Explain all the costs? | 94% | 2% | 4% |
| Give an estimate or quotation at the start of the job? | 96% | 1% | 3% |
| Keep you informed of any changes? | 89% | 0% | 11% |
| Give you a receipt or invoice at the end of the job? | 85% | 2% | 13% |
| Yes | |
|---|---|
| Would you recommend this trader to a friend? | 99% |
Once you have entered into a contract with a trader:
- Ensure you are given a feedback form before the work begins
- On completion of the job, fill in the form and return it to West Lothian Trading Standards or alternatively, complete an online feedback form.
- When we receive your feedback, we will add your comments and scoring to previous feedback. This will assist other consumers when making an informed choice about the trader.
