Trusted Trader Customer Feedback Form

Give your feedback on a Trusted Trader you have used.

The security and correct use of your personal information is important to us. We do not sell personal data to external organisations. Our Privacy Statement (PDF, 68 KB)(opens new window) explains what information we hold, how we manage it, who we may share it with and how we manage its disposal.

1. Trader Details
2. Name*
3. Address (optional)
4. Town (optional)
5. Post Code (optional)
6. 1. Your Details
    
    Any names, addresses and personal information will not be disclosed and will not appear on these web pages.
  2. Name*
  3. Your address
    
    Your Address
    
    Cannot read property 'addressString' of undefined
    
    Your Address
    
    OSG Postcode Search (Custom drop-down list)
    
    Postcode
    
    Address
  4. Email*
  5. Telephone (optional)
8. Customer Satisfaction
  
  Score out of 10 (10 being the best)
9. Value for Money. How reasonable were the charges for the work undertaken?*
  
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  N/A
10. Quality of Work. How satisfied were you with the quality of the job on completion?*
  
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11. Service. How professional, courteous and considerate was the trader?*
  
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  10
  
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12. Tidiness. Did the trader leave your property in a clean and tidy condition?*
  
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  N/A
14. Did the Trader...
15. Explain all the costs? (Including labour, VAT, call out charge etc)*
  
  Yes
  
  No
  
  N/A
16. Give an estimate or quotation at the start of the job?*
  
  Yes
  
  No
  
  N/A
17. Keep you informed of any changes? (Including costs, timeframes etc)*
  
  Yes
  
  No
  
  N/A
18. Give you a receipt or invoice at the end of the job?*
  
  Yes
  
  No
  
  N/A
20. How did you obtain the details of the trader you used?
21. Would you recommend the trader to a friend?*
22. Would you recommend the trader to a friend?
23. Would you recommend the trader to a friend?*
  
  Yes
  
  No
25. Job details and comments
26. Total cost of the work £*
27. Description of the work undertaken*
28. Your Comments*
29. All comments and ratings will appear on the West Lothian Council Trusted Trader listings.

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Trusted Trader Customer Feedback Form

Trader Details

Your Details

Your Address

Customer Satisfaction

Did the Trader...

How did you obtain the details of the trader you used?

Would you recommend the trader to a friend?

Job details and comments