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Managing Unacceptable Customer Behaviour - Employee Guidance (Adobe pdf documents)
https://westlothian.gov.uk/media/4120/Managing-Unacceptable-Customer-Behaviour-Employee-Guidance/pdf/Managing_Unacceptable_Customer_Behaviour_-_Employee_Guidance1.pdf?m=637430436198300000Managing Unacceptable Customer Behaviour Guidance Unacceptable actions
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Public Holiday Working Guidance (Adobe pdf documents)
https://westlothian.gov.uk/media/9484/Public-Holiday-Working-Guidance/pdf/Public_Holiday_Working_Guidance.pdf?m=637076162116930000APPLICATION OF EMPLOYMENT PROVISIONS 1 DATA LABEL: OFFICIAL APPLICATION OF CONDITIONS OF SERVICE PUBLIC HOLIDAY WORKING CHRISTMAS AND NEW YEAR PUBLIC HOLIDAYS 1...
