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  • Managing Unacceptable Customer Behaviour - Employee Guidance (Adobe pdf documents)

    https://westlothian.gov.uk/media/4120/Managing-Unacceptable-Customer-Behaviour-Employee-Guidance/pdf/Managing_Unacceptable_Customer_Behaviour_-_Employee_Guidance1.pdf?m=637430436198300000

    Managing Unacceptable Customer Behaviour Guidance Unacceptable actions

  • Job Evaluation Scheme (Adobe pdf documents)

    https://westlothian.gov.uk/media/1603/Job-Evaluation-Scheme/pdf/JobEvaluationScheme3rdEdition.pdf?m=637140160791670000

    JE Scheme clean with comments - 1st Dec 2014 Working Environment, Physical Co-ordination, Physical Effort, Mental Skills, Concentration, Communication Skills, D...

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