Where, when and how should I leave my bulky uplift items?

If you have a bulky uplift booked, it is important that you follow the instructions for where to leave your items and ensure they are presented on time and are wrapped or organised appropriately.

Where do I leave my items?

All items listed for uplift should be left together in an area outside (please do not leave in the rear garden of your property) which is accessible from 7am in the morning. Unfortunately we cannot uplift items from inside your property or your garage. It is your responsibility to leave your items out by 7am on your collection day. If your items are not outside and accessible when we arrive we will not knock on your door or ring you to remind you. You will have missed your collection.

When will my items be collected?

Household uplifts will normally take place within seven working days from the date of your request. Collection times are:

Monday-Friday 7am- 8pm
You will need to have all your items outside by 7am

Please note: If your items are not collected on the scheduled day please leave the items out and covered until collected.

How do I prepare my items for collection?

All items are placed at ground level.
Timber and laminated flooring should be maximum of 6ft length and 1ft wide. It should be tied or taped into manageable bundles. There must be no protruding nails or screws.
All glass objects such as mirrors, television screens and any other glazed units must first be taped before the item is uplifted, this to prevent it from breaking during transit.
Fridges and freezers must be empty and doors must be taped shut.
Bulky Uplift - Guidance on number of items (PDF, 973 KB)(opens new window)

How to prepare Carpets/Mattresses