New postcode look-up service launched for council tenants
West Lothian Council has launched a post-code look-up facility for council housing tenants where they can check when their home is scheduled for improvement and maintenance works.
This service enables council tenants to search for the proposed review year for Housing Capital Investment Programme work to be carried out in their homes.
Tenants can find out when a review is to be carried out for work to take place in their property by entering their postcode into the system before selecting their address from a drop-down menu. They'll then be presented with a table detailing when capital work reviews are due to take place for their property. Such works include:
- Kitchen and Bathroom renovations
- Windows and Doors replacements
- Central heating replacements
- Energy efficiency works
- Electrical periodic inspections
- Smoke and heat detector installations
- Cyclical Maintenance works
- Stock condition surveys of the property
- Roof and Render upgrades
While the review itself will be conducted in the designated programme year, actual installation may occur in the subsequent year depending on lead-in times for specific elements. It's important to note that the review date provided may at times be subject to change.
The system has been developed on the back of engagement with council tenants with feedback indicating tenants sought more ways to find out when their home was due for capital work upgrades.
Council tenants can access the new look-up system by visiting the West Lothian Council website: https://www.westlothian.gov.uk/search-for-your-address
Tenants should please note that dates currently displayed on the system are from last year's Capital Improvement Programme. Indicative dates for review for the updated Capital Programme will be updated on the system in the near future.
Further details on the Housing Capital Improvement Programme can be found online: https://www.westlothian.gov.uk/article/76830/Housing-Capital-Improvements
Executive councillor for housing services George Paul said: "The council continues to prioritise the ongoing maintenance and improvement of its social housing stock to provide quality homes for council tenants.
"The council carries out regular engagement with our tenants their views are much valued in informing the work of the Housing service. Feedback from tenants indicated a desire for accessible information on capital programme works. We therefore hope the introduction of this new look-up system will help tenants feel better informed around capital programme works for their homes."
