Council homes repairs update

We are currently receiving a high volume of calls regarding council housing repairs and gas servicing.

Our advisors are working as quickly as possible to help customers and arrange repairs.

Anyone who needs a repair are asked to request it through the Tenant's Portal if possible. This page also has some useful information and self-service videos to help tenants.

If you need to speak to one of our staff, be aware that there could be a delay when you call. You may prefer to leave a message for us and an advisor will call you back as soon as they can.  Please leave only one message, as multiple messages could lead to further delays for everyone.

Tenants are thanked for their patience and understanding at this busy time.