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West Lothian Council's Purpose, Vision and Values

Our ambition for West Lothian and helping the people who live here is what motivates every council employee. It drives our actions, decisions and influences our Purpose and our Vision for the future.

West Lothian Council's Purpose

Improving lives and making West Lothian a great place to live, work, learn and do business

As a provider of essential public services to a growing community, we are working to build and sustain a thriving West Lothian for all who live, learn and work here.

We are active partners with our community and other public service providers in delivering fundamental change to the area and supporting better outcomes for local people. The collective impact of our services on our customers' lives can be significant, with the council a familiar presence in the day-to-day lives of people in West Lothian. Every person who lives, works, learns or even travels in the area will experience the services provided by the council.

West Lothian Council's Vision

A thriving West Lothian

Our Vision puts people at the heart of everything we do. For the last 25 years, the council has worked with communities, staff, partners and stakeholders to design and deliver public services that are helping West Lothian - and local people - to thrive. A thriving West Lothian means vibrant, strong and inclusive communities where people have access to the services that they need.

West Lothian Council's Values

  • Caring and compassionate
  • Open, honest and accountable
  • Collaborative, inclusive and adaptive

Our Values are at the heart of a culture and behaviours that the council encourages at every level of the organisation. The council will continue to foster a "West Lothian Way" across every council service. This will encompass all of these Values and will ensure that our customers have the best possible experience when interacting with council staff and services.