Rapid Response Process
Protocols for managers in dealing with positive or suspected COVID cases in council buildings
To ensure the safety of staff, service users and the public, it is crucial that services respond quickly and appropriately when notified that a staff member, or service user who has been in recent contact with a staff member, is confirmed to have COVID-19.
In order to support that, the Council has developed a Rapid Response Process. All Managers must ensure they are familiar with the steps in this process particularly in what action they are required to take when notified of a positive COVID19 case in their service/teams.
This process does not replace current guidance on COVID-19 related workplace and individual risk assessments. Services must continue to ensure all appropriate risk assessments and mitigation measures are in place and kept up to date to prevent the risk of infection in the workplace.