Coronavirus (COVID-19) - Information and Updates

Updates on council services, latest news and information relating to Coronavirus (COVID-19).
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Council Buildings & Facilities Updates

Updates to local libraries, community centres, partnership centres and council buildings relating to Coronavirus (COVID 19)

A number of West Lothian Council buildings have closed to members of the public due to the impact of the Coronavirus (COVID19).

Buildings that are not completely closed to the public are operating significantly reduced services.

This decision has been made in accordance with up-to-date public health guidance in order to mitigate the spread of the virus.

Details of closures are detailed below:

Civic Centre

  • There will be no West Lothian Council customer facing services in operation for the public.
  • Visitors to the court and police will still be able to access the building through the main entrance but will be required to maintain a two metre distance away from the reception area.                                  

Arrochar House 

  • Customer Information Service is open for face to face enquiries on an appointment only basis. Please call 01506 280150 to book an appointment.
  • The Payment Office at Arrochar House is open for business as usual with no appointment required.

Strathbrock Partnership Centre

  • Customer Information Service is open for face to face enquiries on an appointment only basis. Please call 01506 280150 to book an appointment.
  • The GP surgery and pharmacy remain open.
  • From Monday 19 July appointments will no longer be required to browse in Broxburn library. To ensure the safety of staff and customers, visitor numbers will remain limited; queues may be experienced during busy periods. For further information please visit: Broxburn Library

Bathgate Partnership Centre

All council services at Bathgate Partnership Centre are closed other than:

  • Customer Information Service is open for face to face enquiries on an appointment only basis. Please call 01506 280150 to book an appointment.
  • The Payment Office at Bathgate Partnership Centre is open for business as usual with no appointment required.
  • The Advice Shop is still available via the telephone  01506 283000 or email at advice.shop@westlothian.gov.uk  and will be able to support you should you be worried about your finances.
  • Up-to-date information on all the financial help available including how to apply for a crisis grant, can be found at: Coronavirus - Financial Advice and Support
  • Bathgate Partnership Centre is still open for those collecting a crisis grant or food bank parcel.
  • From Monday 19 July appointments will no longer be required to browse in Simpson library. To ensure the safety of staff and customers, visitor numbers will remain limited; queues may be experienced during busy periods. For further information please visit: Simpson Library (Bathgate)

St David House

  • All services are closed to the public.

Blackburn Partnership Centre

  • Customer Information Service is open for face to face enquiries on an appointment only basis. Please call 01506 280150 to book an appointment.
  • The GP surgery and health facilities remain open.
  • Blackburn library - Browsing by appointment.  For further information please visit: Blackburn Library

Fauldhouse Partnership Centre

  • All council services are closed to the public
  • The GP surgery and pharmacy remain open
  • Fauldhouse library - Browsing by appointment.  For further information please visit: Fauldhouse Library

Armadale Partnership Centre

  • Customer Information Service is open for face to face enquiries on an appointment only basis. Please call 01506 280150 to book an appointment.
  • Armadale library - Browsing by appointment.  For further information please visit: Armadale Library

East Calder Partnership Centre

  • All services are closed to the public with the exception of East Calder Library, for further information please visit: East Calder Library

Almondbank

Linlithgow Partnership Centre

  • Customer Information Service is open for face to face enquiries on an appointment only basis. Please call 01506 280150 to book an appointment.
  • From Monday 19 July appointments will no longer be required to browse in Linlithgow library. To ensure the safety of staff and customers, visitor numbers will remain limited; queues may be experienced during busy periods. For further information please visit: Linlithgow Library

Livingston North Partnership Centre

  • Customer Information Service is open for face to face enquiries on an appointment only basis. Please call 01506 280150 to book an appointment.
  • From Monday 19 July appointments will no longer be required to browse in Carmondean library. To ensure the safety of staff and customers, visitor numbers will remain limited; queues may be experienced during busy periods. For further information please visit: Carmondean Library @ Livingston North Partnership Centre, Carmondean, EH54 8PT

Whitburn Library and CIS

  • Customer Information Service is open for face to face enquiries on an appointment only basis. Please call 01506 280150 to book an appointment.
  • From Monday 19 July appointments will no longer be required to browse in Whitburn library. To ensure the safety of staff and customers, visitor numbers will remain limited; queues may be experienced during busy periods. For further information please visit: Whitburn Library                         

 

Community Centres & Village Halls

From Monday 9 August 2021,  all social, educational, recreational and religious activities can resume in West Lothian Community Education Centres and Village Halls.

All visitors will be asked to wear a face covering (unless exempt), hand sanitise, follow the signage in place and use the test and protect procedure.

For further information regarding the restart dates for specific groups and activities, please contact the organisers of the group/activity direct or contact the relevant Community Centre or Village Hall: Community Centres and Village Halls   

Libraries

From Monday 19th July appointments will no longer be required to browse in Simpson (Bathgate), Broxburn, Linlithgow, Carmondean and Whitburn libraries.  

To ensure the safety of staff and customers, visitor numbers will remain limited based on the capacity at each library; queues may be experienced during busy periods.

Visitors will be asked to wear a face covering (unless exempt), follow the signage and use the one-way systems in place, hand sanitise,  physically distance and use the test and protect procedure.

PC access will remain by appointment only and can be booked by telephoning the library you wish to visit or online here.

Browsing by appointment will continue in the remaining smaller West Lothian libraries until further notice to ensure they remain a safe environment for staff and customers.

To book an appointment to browse or collect hearing aid batteries in any of the smaller libraries, please call or email the local library direct, PC access can be booked by telephoning the library or online here. Contact details for each library can be found in the individual library webpages below.

Those attending appointments will be asked to come alone where possible, and advise if anyone, including children, are accompanying them.

Our staff will be on hand for assistance if required and if physical distancing can be maintained.

Click and Collect appointments will be extended in every library until 15 minutes prior to closing. 

Please check your local library for individual business hours.

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